The sunglasses that I'd had repaired in Heswall arrived in the post yesterday. That was fine. What struck me, though, was the Business Card that accompanied them. "Mr S Taylor". For a friendly business that appeared to me to be unduly formal and uninformative. Or have I just become too used to New Zealand where no-one would ever think of introducing themselves without including their first name? A different culture I suppose.
Christopher Reeve
6 hours ago
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