In these circumstances I feel that the management should always have such short-comings drawn to their attention. However on this occasion I couldn’t be bothered until the waiter asked if the meal was OK. He got both barrels from me and as CJ’s ‘mashed potato’ wasn’t mashed he got it from CJ as well. They offered us free desert and coffee instead. By that time despite having had no lunch and no dinner I’d lost my appetite and I rarely eat desert anyway. The waiter could see no resolution so I asked to see the Manager. He was busy. Well could he please unbusy himself from the office (unbeknown to us he was the person who had been standing a few yards away serving behind the bar when all this had started) and come and sort it out. He emerged to offer to re-fund the money for our largely uneaten meals but not without saying “Well we’ve served over 200 meals this evening without a complaint.”
And the relevance of that fatuous comment is….?