Monday, 22 July 2013
do you give to reviews of products on Amazon and other on-line purchasing sites? Do you usually read the 1 star reviews first or the 5 star reviews?
I do read reviews of some things and often find very useful information. For example when I looked at the reviews of a piece of electronic equipment recently a lot of the 1 star reviews were very damming. However when I read the 5 star reviews a contributor pointed out why the problems outlined by the 1 star comments were occurring: people had patently not read the instructions. I learned a lot from that review and have nothing but praise for the piece of equipment which I acquired.
I ask the question, though, because today I came across a singularly silly 1 star review where the reviewer had lambasted the manufacturer of a standard (non-rechargable) alkaline battery which had reacted badly to an attempt to re-charge it. As some commenters pointed out she was very lucky not to have been injured or set her house on fire. However she had also reduced the star rating of the battery quite unjustifiably.
Posted by Graham Edwards at 18:50