Friday, 19 October 2012
I spend a great deal of time extolling the virtues of the health service on the Island. Few public servants have a particularly easy time these days despite what many of the rest of the public think. Sometimes, however, they do make it difficult for the public to sympathise.
Not having had a call returned I popped into the Health Centre on the way home from town this morning.
Me "Please may I see the lady who looks after the admin for the specialist nurses."
Person 1 "She's got someone with her. Can you wait 10 to 15 minutes?"
Me(albeit reluctantly) "OK."
Person 2 a few minutes later "Sorry you can't just see her now she's a busy person. You'll have to make an appointment."
Me showing some impatience "I have to make an appointment to see someone so that I can talk about an appointment she's already making for me with a specialist nurse? I've popped in here because I can't get through on the phone."
Person 2 "She's on holiday. I'll get someone to telephone you but it will be Monday."
If you can make sense of that then you are a better man than I am Gunga Din.